Video: How to Get Started in our Community

[jbidk]

Welcome to our PowerSchool Community! This short video will give you a nice overview of how to join and get started in participating in our Community.

If you already have a PowerSchool Community account, you can skip the section on registration, and learn about how to navigate and participate in the Community.

Table of Contents

Please see the timestamps below to fast forward to the relevant area in the video.

• 00:00 – Welcome to the PowerSchool Community

• 00:14 – Agenda

• 00:21 – How to create an account

• 01:05 – Sign Into PowerSchool Community

• 01:19 – PowerSchool Community Homepage

  • 01:20 – Search Menu

  • 01:23 – Quick links

  • 01:41 – News and Announcements

  • 01:46 – Leaderboard

  • 01:54 – Community Activity

• 02:41 – Navigating the PowerSchool Community

  • 02:45 - Product Support Menu

  • 03:13 - Product Categories

  • 03:22 – Start a discussion in a Forum

  • 03:51 – Forum Topics

  • 04:06 – Kudos

  • 04:12 – Responding to a Topic

  • 04:32 – Accepting a Solution

  • 04:45 – Product Knowledge base

  • 05:04 - Labels and Filters

  • 05:28 - Viewing an article

  • 05:39 - Commenting on an article

  • 05:54 – Product Updates

  • 06:06 – Subscribing to a board

• 07:08 - Searching in the community

  • 07:24 - Results view

  • 07:30 - Search Scope

  • 07:45 - Search Filters

  • 08:05 - Previewing a result

  • 08:35 - Other Features

• 09:30 – Managing Account Settings

• 10:21 - Subscriptions and Notifications

• 10:55 – PowerSchool Ideas Portal

  • 11:17 - Search for an Idea

  • 11:27 – Vote on an Idea

  • 11:35 – Comment on an Idea

  • 11:52 – Submit a new Idea

  • 12:12 – Filter Ideas

• 12:22 – Contact Support

  • 12:50 – Creating a Case or Chat

• 13:28 – Our Community Menu

  • 13:28 – Announcements

  • 13:50 – Community Forum