Khoros has removed the out-of-the-box Monster theme avatar set based on
the requests of PowerSchool Community members. Users who had an avatar
from the Monster theme will see a broken image for their avatar. We
recommend users who had the monster theme av...
New Customer Connect: We have improved the format of the Manage
Technical Contacts table in our Customer Connect portal to separate the
sections for adding a new contact and managing existing contacts. You
can now sort by the first name, last name, email,...
Summary Product help resources provide new release information and
step-by-step user assistance for nearly all PowerSchool products. The
product help is available by clicking the help icon on a PowerSchool
product. Previously, these resources were include...
New Main Menu Update: We have updated the name and reordered the main
menu items. The chart below will show the former name and the updated
name. Previous Name Updated Name Product Support Products Product
Roadmap Roadmap Services Services Contact Support...
New Quick links on the Ideas Portal: We have added the quick links for
Getting Started, Start a discussion, Live Chat, Case Portal, Roadmap,
and Events to the Ideas Portal page. These are set to reflect based on
the district access level that the user has...
Enhancements Customer Education Page: We have added new flyers on the
Customer Education page to provide all the information to the customers
that they need to get started. Visit the Customer Education page Welcome
Email for New Users: We have updated our...
PowerSchool University (PSU) Launches New Website! We're excited to
share we've launched our brand-new website, completely rebuilding the
infrastructure including the navigation and event pages, as well as the
look and feel to help you quickly find upcomi...
Enhancements Quick Links on Community Home Page: The Ideas Portal quick
link has been added to the PowerSchool Community and PeopleAdmin
Community home pages to help highlight this feature. Group Hubs: We
recently launched Group Hubs in our Community. We ...
Dear Customers, We are pleased to inform that we have launched an
Education Focus Report for all our customers, prospects and the general
public. The report findings were gleaned from: A comprehensive scan of
over 25 mid-to-large U.S. school districts’ st...
Dear Naviance Users, We are excited to announce that Naviance users will
soon have access to our award-winning PowerSchool Community’s resources,
including our Case Portal and Ideas Portal starting on Thursday, June
2nd. We will be hosting a series of web...
Join your peers and learn how to leverage the solution you use at your
district to its full capabilities. Hear from PowerSchool experts on best
practices, new functionalities, and the latest innovation in an event
designed for PowerSchool customers. Regis...
We are streamlining the products in our case portal so that you will
only see your products in the product field instead of having to sort
through all PowerSchool products. This will make it much easier to
select a product when submitting a case. Along wi...
Events Hub To navigate to our Events Hub, hover over Events Hub in the
top menu and select All Events. You can also use this direct link. All
Events On the All Events page, you will find Quick Links for more
information and a list of the Events boards for...
Technical Contacts can now use one search box to search across all
columns in the Case Portal. Simple enter a value in the search box on
the right of the page to narrow the cases within any column in the Case
Portal. You can still sort by selecting the ar...
We are happy to announce a new federated search innovation on our
PowerSchool Community that provides faster and more relevant results.
This new search is powered by AI and Machine Learning to reveal the most
helpful content to address your questions. Thi...
Community members can now disable comments in Knowledge Bases and blogs
by checking Any comments on the Knowledge Base articles, blog articles,
or events on boards I subscribe to. Learn more about subscriptions and
Overview Our PowerSchool Community has a new look! Over the next few
months, we will be sharing updates to the look, features, and
functionality of our Community. As we make changes, we'll share updates
through Announcements. Highlights Focus on Search We...
If you are a PowerPack customer, you will now be able to create
PowerPack cases through our PowerSchool Community Case Portal. Video
Overview Managing your Cases Navigate to the Case Portal, and you'll see
an option to manage your existing cases. Under Ca...
Dear PowerSchool Community, With growing concerns around COVID-19, and
with UNESCO reporting more than 290 million students already being
affected by school closures, we know this is a time of great uncertainty
for all of us and our communities. The Power...
PowerSchool’s vibrant user group community hosts hundreds of user-led
events every year across the globe, connecting educators, PowerSchool
product users, and advocates to learn, collaborate, and share tips for
overcoming K-12 education’s biggest challeng...