Announcements: What's New

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Announcements: What's New

ps_communications
Community Moderator
Community Moderator
PowerSchool University (PSU) Launches New Website!
PowerSchool University (PSU) Launches New Website! We're excited to share we've launched our brand-new website, completely rebuilding the infrastructure including the navigation and event pages, as well as the look and feel to help you quickly find upcomi... read more
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239 Views
BishalG
Ninja
We are aware of the following issues some users are experiencing with live chat. We are working to resolve the issues and have provided workarounds below. You can subscribe to this announcement to receive updates. Learn more here. You may be prompted to e... read more
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289 Views
jamiem7
Lead Community Moderator
Lead Community Moderator
Community Release Notes: August 24, 2022
Enhancements Quick Links on Community Home Page: The Ideas Portal quick link has been added to the PowerSchool Community and PeopleAdmin Community home pages to help highlight this feature. Group Hubs: We recently launched Group Hubs in our Community. We ... read more
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355 Views
KamranA
Community Knowledge Manager
Community Knowledge Manager
Dear Customers, We are pleased to inform that we have launched an Education Focus Report for all our customers, prospects and the general public. The report findings were gleaned from: A comprehensive scan of over 25 mid-to-large U.S. school districts’ st... read more
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227 Views
Rayyan_Mohammed
PowerSchool Team
PowerSchool Team
Update on Naviance's Transition to PowerSchool Support
Dear Naviance Users, We are excited to announce that Naviance users will soon have access to our award-winning PowerSchool Community’s resources, including our Case Portal and Ideas Portal starting on Thursday, June 2nd. We will be hosting a series of web... read more
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913 Views
jamiem7
Lead Community Moderator
Lead Community Moderator
Join your peers and learn how to leverage the solution you use at your district to its full capabilities. Hear from PowerSchool experts on best practices, new functionalities, and the latest innovation in an event designed for PowerSchool customers. Regis... read more
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660 Views
BishalG
Ninja
0 Comments
692 Views
jbidk
Community Manager
Community Manager
Update to our Product Names in the Community, Case Portal, and Chat
We are streamlining the products in our case portal so that you will only see your products in the product field instead of having to sort through all PowerSchool products. This will make it much easier to select a product when submitting a case. Along wi... read more
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5835 Views
BishalG
Ninja
Getting Started with Events on PowerSchool Community
Events Hub Technical Contacts can access our new Events Hub feature by logging into their PowerSchool Community account. To navigate to our Events Hub, hover over Events Hub in the top menu and select All Events. You can also use this direct link. All Eve... read more
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2789 Views
NinaRi
Community Support Expert
Community Support Expert
December 2021 Newsletter
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874 Views
NinaRi
Community Support Expert
Community Support Expert
October 2021 Community Newsletter
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848 Views
jamiem7
Lead Community Moderator
Lead Community Moderator
Case Portal Update: Searching Cases
Technical Contacts can now use one search box to search across all columns in the Case Portal. Simple enter a value in the search box on the right of the page to narrow the cases within any column in the Case Portal. You can still sort by selecting the ar... read more
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1182 Views
jbidk
Community Manager
Community Manager
New and Improved Search!
We are happy to announce a new federated search innovation on our PowerSchool Community that provides faster and more relevant results. This new search is powered by AI and Machine Learning to reveal the most helpful content to address your questions. Thi... read more
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1635 Views
jamiem7
Lead Community Moderator
Lead Community Moderator
New Notification Setting
Community members can now disable comments in Knowledge Bases and blogs by checking Any comments on the Knowledge Base articles, blog articles, or events on boards I subscribe to. Learn more about subscriptions and notifications here. read more
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798 Views
jbidk
Community Manager
Community Manager
New Look for our PowerSchool Community
Overview Our PowerSchool Community has a new look! Over the next few months, we will be sharing updates to the look, features, and functionality of our Community. As we make changes, we'll share updates through Announcements. Highlights Focus on Search We... read more
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935 Views
jbidk
Community Manager
Community Manager
Creating a PowerPack Case
If you are a PowerPack customer, you will now be able to create PowerPack cases through our PowerSchool Community Case Portal. Video Overview Managing your Cases Navigate to the Case Portal, and you'll see an option to manage your existing cases. Under Ca... read more
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904 Views
jbidk
Community Manager
Community Manager
Dear PowerSchool Community, With growing concerns around COVID-19, and with UNESCO reporting more than 290 million students already being affected by school closures, we know this is a time of great uncertainty for all of us and our communities. The Power... read more
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2054 Views
ps_communications
Community Moderator
Community Moderator
Introducing the Official PowerSchool User Group Network for Stronger Community Partnerships
PowerSchool’s vibrant user group community hosts hundreds of user-led events every year across the globe, connecting educators, PowerSchool product users, and advocates to learn, collaborate, and share tips for overcoming K-12 education’s biggest challeng... read more
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2195 Views
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