Announcements: What's New

Khoros has removed the out-of-the-box Monster theme avatar set based on the requests of PowerSchool Community members. Users who had an avatar from the Monster theme will see a broken image for their avatar. We recommend users who had the monster theme av... read more

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Community Release Notes: August 30, 2023

New Customer Connect: We have improved the format of the Manage Technical Contacts table in our Customer Connect portal to separate the sections for adding a new contact and managing existing contacts. You can now sort by the first name, last name, email,... read more

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Summary Product help resources provide new release information and step-by-step user assistance for nearly all PowerSchool products. The product help is available by clicking the help icon on a PowerSchool product. Previously, these resources were include... read more

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New Main Menu Update: We have updated the name and reordered the main menu items. The chart below will show the former name and the updated name. Previous Name Updated Name Product Support Products Product Roadmap Roadmap Services Services Contact Support... read more

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New Quick links on the Ideas Portal: We have added the quick links for Getting Started, Start a discussion, Live Chat, Case Portal, Roadmap, and Events to the Ideas Portal page. These are set to reflect based on the district access level that the user has... read more

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Community Release Notes: February 23, 2023

Enhancements Customer Education Page: We have added new flyers on the Customer Education page to provide all the information to the customers that they need to get started. Visit the Customer Education page Welcome Email for New Users: We have updated our... read more

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PowerSchool University (PSU) Launches New Website! We're excited to share we've launched our brand-new website, completely rebuilding the infrastructure including the navigation and event pages, as well as the look and feel to help you quickly find upcomi... read more

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Community Release Notes: August 24, 2022

Enhancements Quick Links on Community Home Page: The Ideas Portal quick link has been added to the PowerSchool Community and PeopleAdmin Community home pages to help highlight this feature. Group Hubs: We recently launched Group Hubs in our Community. We ... read more

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Dear Customers, We are pleased to inform that we have launched an Education Focus Report for all our customers, prospects and the general public. The report findings were gleaned from: A comprehensive scan of over 25 mid-to-large U.S. school districts’ st... read more

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Update on Naviance's Transition to PowerSchool Support

Dear Naviance Users, We are excited to announce that Naviance users will soon have access to our award-winning PowerSchool Community’s resources, including our Case Portal and Ideas Portal starting on Thursday, June 2nd. We will be hosting a series of web... read more

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Join your peers and learn how to leverage the solution you use at your district to its full capabilities. Hear from PowerSchool experts on best practices, new functionalities, and the latest innovation in an event designed for PowerSchool customers. Regis... read more

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Update to our Product Names in the Community, Case Portal, and Chat

We are streamlining the products in our case portal so that you will only see your products in the product field instead of having to sort through all PowerSchool products. This will make it much easier to select a product when submitting a case. Along wi... read more

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Getting Started with Events on PowerSchool Community

Events Hub To navigate to our Events Hub, hover over Events Hub in the top menu and select All Events. You can also use this direct link. All Events On the All Events page, you will find Quick Links for more information and a list of the Events boards for... read more

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Technical Contacts can now use one search box to search across all columns in the Case Portal. Simple enter a value in the search box on the right of the page to narrow the cases within any column in the Case Portal. You can still sort by selecting the ar... read more

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We are happy to announce a new federated search innovation on our PowerSchool Community that provides faster and more relevant results. This new search is powered by AI and Machine Learning to reveal the most helpful content to address your questions. Thi... read more

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Community members can now disable comments in Knowledge Bases and blogs by checking Any comments on the Knowledge Base articles, blog articles, or events on boards I subscribe to. Learn more about subscriptions and notifications here. read more

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Overview Our PowerSchool Community has a new look! Over the next few months, we will be sharing updates to the look, features, and functionality of our Community. As we make changes, we'll share updates through Announcements. Highlights Focus on Search We... read more

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If you are a PowerPack customer, you will now be able to create PowerPack cases through our PowerSchool Community Case Portal. Video Overview Managing your Cases Navigate to the Case Portal, and you'll see an option to manage your existing cases. Under Ca... read more

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Dear PowerSchool Community, With growing concerns around COVID-19, and with UNESCO reporting more than 290 million students already being affected by school closures, we know this is a time of great uncertainty for all of us and our communities. The Power... read more

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Introducing the Official PowerSchool User Group Network for Stronger Community Partnerships

PowerSchool’s vibrant user group community hosts hundreds of user-led events every year across the globe, connecting educators, PowerSchool product users, and advocates to learn, collaborate, and share tips for overcoming K-12 education’s biggest challeng... read more

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