We are happy to announce that this June, your community experience is getting an upgrade! We are launching Customer Central, our new customer portal.
Customer Central brings the same capabilities you use today into a more intuitive experience, making it easier to navigate, find answers and the right resources, and manage your account and support in one place.
With Customer Central, you can expect:
- Simpler navigation to get where you need faster
- Expanded access to helpful resources across your products
- Guided landing pages to help you get started and find what you need
- A more tailored experience for signed-in users
- A more proactive PowerSchool Assistant that goes beyond answers by understanding your context, guiding you step by step, and helping you take action
What you need to do
Nothing to change right now. Continue using PowerSchool Community as you currently do.
If you are a technical contact, we recommend reviewing your current users under Manage Contacts. This will help us have the most accurate contact information as we share additional communications.
What’s next
We’ll be sharing more details in the coming weeks, including what’s changing and how to prepare for the transition. We will update this article with the latest information. We will also communicate with your school leaders ahead of the upcoming changes.
PowerSchool Customer Central Sneak Peek
We are excited to share a short teaser showing what's ahead.
