Submitting an Enhancement Request in the Community

100% helpful (3/3)

PowerSchool users can now submit a request to enhance or add features into PowerSchool products directly to the PowerSchool Product teams.  This article will guide you through the process to submit a feature request in the PowerSchool Ideas Portal.  

 

Accessing the PowerSchool Ideas Portal  

 

  1. Log in to the PowerSchool Community at help.powerschool.com 
    • If you do not have an account, follow these instructions to get started: 
      1. Click on the Sign In button on the top right-hand side of the page and then New User? Register Here. You can also use this direct link.  
      2. Complete the registration form.  If you have a staff email address, please use that to create your account. 
      3. An email will be sent to you with your username. Be sure to complete the verification process to log in to the Community. 
  2. Hover over Contact Support in the menu at the top of any page in the Community and select PowerSchool Ideas Portal Ideas Portal 1.PNG

     

 

Adding a New Idea 

 

  1. Select Add a new idea at the top left of the page.Ideas Portal 2.PNG

     

  2. Choose the product for the idea in the Product drop-down menu. 
  3. Type the subject of the enhancement request in the Your Idea field.  When typing the subject of the enhancement request, similar ideas may appear.   
    • If a similar idea has been created, we recommend supporting the idea by voting instead of creating a new idea.  You can choose the idea by selecting the title. 
    • If a similar idea has not been created, please continue to the details section. 
  4. Please add details of the idea in the Details text box.   
  5. You can attach files by selecting Attach files at the bottom left of the details text box. 
  6. Select Share idea Ideas Portal 3.PNG

     

Commenting on an Idea 

 

  1. Select the idea in which you would like to leave a comment. 
  2. Type your comment into the details field. 
  3. You can attach files by selecting Attach fileat the bottom left of the details text box. 
  4. Select Post Comment. 
  5. Your comment will appear below the details field. ideas comment.PNG

     

     

     

Voting on an Idea

 

  1. Find the Idea where you wish to add a vote.
  2. Click on the Vote box next to the Idea.
  3. The vote box should change to green and the counter should increase by one.

You can remove your vote by clicking on the vote box again which should change to gray and the counter should decrease by one. Ideas Portal 5.PNG

 

Searching for an Idea

 

You can search for ideas using keywords or the idea number in the Search Ideas field at the top right corner of the Ideas Portal.

Search.PNG


The idea number is located to the right of the home symbol.  You can view the idea number by selecting the title of the idea to view the details.  The idea number can be shared with other members to allow them to easily locate, vote, and comment on the idea.

 

Idea Number.PNG

 

Check out the PowerSchool Ideas Portal FAQs.