Getting Started

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Getting Started

Community Manager
Community Manager
Welcome to the PowerSchool Community! As a Designated Support Contact (Technical Contact), you can access product knowledge base articles, connect with other peers in discussion forums, subscribe to product updates, launch Chat Support, and create and man... read more
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Community Support Expert srinivasp
Community Support Expert
Helpfulness Ratings on the Community Knowledgebase
Helpfulness rating is a feedback feature introduced to the Community Knowledgebase recently. This helps the PowerSchool Community Team to understand whether the articles that we create are helping our internal users and customers alike. Below every knowle... read more
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239 Views
Community Support Expert jamiem7
Community Support Expert
Tags in the Community
Tags in the Community Tags are information that users can enter their individual posts that helps in creating a taxonomy for other users when searching in the Community. Tags are also associated with knowledge base articles in the Community. Adding Tags W... read more
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215 Views
Community Manager
Community Manager
If you are a Unified Talent (TalentEd) or Performance Matters (Unify) customer, please review the attached Quick Start Guide for tips on accessing our knowledge base and forums, managing your subscriptions, and using the Case Portal. read more
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1155 Views
Community Manager
Community Manager
If you are a PeopleAdmin customer, please review the attached Quick Start Guide for tips on accessing our knowledge base and forums, managing your subscriptions, and using the Case Portal. read more
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620 Views
Community Manager
Community Manager
Welcome to the PowerSchool Community! We are excited to have you as part of our Community and we have some tips to help you get started. We have topics below for all members and a link to a guide for our Designated Support (Technical) Contacts. Creating a... read more
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2685 Views
Community Manager
Community Manager
Give some Kudos or Accept as Solution!
If you like a post or a response, you can let Community members know by giving kudos or accepting a response as a solution. When you give Kudos, you let other members know that you like their posts. If you see something you like, click on the thumbs up ic... read more
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505 Views
Community Manager
Community Manager
Messages and Alerts
There are two icons on the top right-hand side of the Community page, that let you know when you have notifications or new messages. Please note: you'll only see notifications and messages as a logged in user. Notifications The bell icon will let you know... read more
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654 Views
Community Manager
Community Manager
Now that you have joined our Community, you may be wondering why some members have different ranks in our Community (such as New Member, Learner, Student, etc.) or why they appear on our Leaderboards. It's simple...the more you actively participate in our... read more
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615 Views
Community Manager
Community Manager
Update your avatar to personalize your experience
One way to personalize your community identity is by updating your avatar. You can change your avatar as often as you like. Your current avatar appears at the top right hand side of the page. To change your Avatar: Sign in to your community account. Click... read more
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656 Views
Community Manager
Community Manager
Subscriptions and Notifications
Subscriptions You can stay current and receive updates from our Community when new articles, discussion posts, announcements, etc., are posted. Simply navigate to any Forum, Blog, Knowledge Base and wherever you see the Options menu, click it to select Su... read more
2 Comments
1224 Views
Community Manager
Community Manager
The PowerSchool Community is your space for collaboration and communication! If you have a question and you have not yet found the best answer, posting to one of our forums is a great place to start. We know that our members have a wealth of knowledge fro... read more
0 Comments
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