Getting Started

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Getting Started

jamiem7
Community Moderator
Community Moderator
Visit our Naviance Help Center
Naviance Help Center Find help articles, videos, release notes, and everything else to keep you in the know You will need to be logged in to Naviace when using these direct links read more
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238 Views
jamiem7
Community Moderator
Community Moderator
Visit our Schoology Community
Welcome to the PowerSchool Community! The PowerSchool Community provides Support resources to most of our PowerSchool solutions. Now that Schoology is a part of PowerSchool, Schoology users can ask questions, find answers, submit feature requests, and eng... read more
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3267 Views
jamiem7
Community Moderator
Community Moderator
All Community Members This article is a great resource for all Community members in getting started in the PowerSchool Community. Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as... read more
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3518 Views
jbidk
Community Manager
Community Manager
Please note: If you just created your PowerSchool Community account, it can take up to 24 hours for your access to be updated to use the Case Portal, Chat, etc. If you encounter any issues, please reach out through our Community Forum. Welcome to the Powe... read more
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15677 Views
jbidk
Community Manager
Community Manager
If you are a PeopleAdmin customer, please review the attached Quick Start Guide for tips on accessing our knowledge base and forums, managing your subscriptions, and using the Case Portal. read more
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2266 Views
jbidk
Community Manager
Community Manager
Welcome to the PowerSchool Community! We are excited to have you as part of our Community and we have some tips to help you get started. We have topics below for all members and a link to a guide for our Designated Support (Technical) Contacts. Note: If y... read more
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34975 Views
PS_AD1
Practitioner
Chromebooks and Chromeboxes are designed to stay connected to the internet and to use cloud technology with most of their applications and data. Due to their ease of use, straight-forward functionality, and convenience, many districts and schools are begi... read more
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10079 Views
PS_AD1
Practitioner
Chat How-To: Installing the Bomgar Remote Support Chrome Extension
How to install the Bomgar Remote Support Browser Extension on a Chromebook: Administrators can install apps and extensions on Chrome OS devices via the G Suite Admin dashboard. This is available to all G Suite Basic and Business / Education organizations.... read more
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2551 Views
jbidk
Community Manager
Community Manager
Here are some tips on when to post in one of the forums in our Community and when to use Contact Support. Please note: These are not finite lists. They are general guidelines to help you figure out whether posting in a forum or contacting support is your ... read more
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1794 Views
jbidk
Community Manager
Community Manager
Give some Kudos or Accept as Solution!
If you like a post or a response, you can let Community members know by giving kudos or accepting a response as a solution. When you give Kudos, you let other members know that you like their posts. If you see something you like, click on the thumbs up ic... read more
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1083 Views
jbidk
Community Manager
Community Manager
Messages and Alerts
There are two icons on the top right-hand side of the Community page, that let you know when you have notifications or new messages. Please note: you'll only see notifications and messages as a logged in user. Notifications The bell icon will let you know... read more
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1404 Views
jbidk
Community Manager
Community Manager
Now that you have joined our Community, you may be wondering why some members have different ranks in our Community (such as New Member, Learner, Student, etc.) or why they appear on our Leaderboards. It's simple...the more you actively participate in our... read more
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1278 Views
jbidk
Community Manager
Community Manager
Update your avatar to personalize your experience
One way to personalize your community identity is by updating your avatar. You can change your avatar as often as you like. Your current avatar appears at the top right hand side of the page. To change your Avatar: Sign in to your community account. Click... read more
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1318 Views
jbidk
Community Manager
Community Manager
Subscriptions and Notifications
Subscriptions You can stay current and receive updates from our Community when new articles, discussion posts, announcements, etc., are posted. Simply navigate to any Forum, Blog, Knowledge Base and wherever you see the Options menu, click it to select Su... read more
2 Comments
7433 Views
jbidk
Community Manager
Community Manager
The PowerSchool Community is your space for collaboration and communication! If you have a question and you have not yet found the best answer, posting to one of our forums is a great place to start. We know that our members have a wealth of knowledge fro... read more
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