Getting Started

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Getting Started

Community Moderator
Community Moderator
Visit our Schoology Community
Welcome to the PowerSchool Community! The PowerSchool Community provides Support resources to most of our PowerSchool solutions. Now that Schoology is a part of PowerSchool, Schoology users can ask questions, find answers, submit feature requests, and eng... read more
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Community Moderator
Community Moderator
All Community Members This article is a great resource for all Community members in getting started in the PowerSchool Community. Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as... read more
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Community Manager
Community Manager
Welcome to the PowerSchool Community! As a Designated Support Contact (Technical Contact), you can access product knowledge base articles, connect with other peers in discussion forums, subscribe to product updates, launch Chat Support, and create and man... read more
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Senior
New Location: Helpfulness Ratings on the Community Knowledgebase This article has been moved to the How to use our Community page. We have made an update to our articles to improve your experience in our Community. If you have trouble accessing this resou... read more
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Community Moderator
Community Moderator
New Location: Tags in the Community This article has been moved to the How to use our Community page. We have made an update to our articles to improve your experience in our Community. If you have trouble accessing this resource please reach out to us th... read more
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641 Views
Community Manager
Community Manager
If you are a Unified Talent (TalentEd) or Performance Matters (Unify) customer, please review the attached Quick Start Guide for tips on accessing our knowledge base and forums, managing your subscriptions, and using the Case Portal. read more
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2980 Views
Community Manager
Community Manager
If you are a PeopleAdmin customer, please review the attached Quick Start Guide for tips on accessing our knowledge base and forums, managing your subscriptions, and using the Case Portal. read more
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1769 Views
Community Manager
Community Manager
Welcome to the PowerSchool Community! We are excited to have you as part of our Community and we have some tips to help you get started. We have topics below for all members and a link to a guide for our Designated Support (Technical) Contacts. If you are... read more
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8689 Views
Practitioner
Chromebooks and Chromeboxes are designed to stay connected to the internet and to use cloud technology with most of their applications and data. Due to their ease of use, straight-forward functionality, and convenience, many districts and schools are begi... read more
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6588 Views
Practitioner
Chat How-To: Installing the Bomgar Remote Support Chrome Extension
How to install the Bomgar Remote Support Browser Extension on a Chromebook: Administrators can install apps and extensions on Chrome OS devices via the G Suite Admin dashboard. This is available to all G Suite Basic and Business / Education organizations.... read more
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2116 Views
Community Manager
Community Manager
Here are some tips on when to post in one of the forums in our Community and when to use Contact Support. Please note: These are not finite lists. They are general guidelines to help you figure out whether posting in a forum or contacting support is your ... read more
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Community Manager
Community Manager
If you registered for the PowerSchool Community by using Sign In, New User? Register Here, you will need to make sure to verify your account to participate in our Community. When you register for an account in our Community, you will be emailed a verifica... read more
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981 Views
Community Manager
Community Manager
Give some Kudos or Accept as Solution!
If you like a post or a response, you can let Community members know by giving kudos or accepting a response as a solution. When you give Kudos, you let other members know that you like their posts. If you see something you like, click on the thumbs up ic... read more
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Community Manager
Community Manager
Messages and Alerts
There are two icons on the top right-hand side of the Community page, that let you know when you have notifications or new messages. Please note: you'll only see notifications and messages as a logged in user. Notifications The bell icon will let you know... read more
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Community Manager
Community Manager
Now that you have joined our Community, you may be wondering why some members have different ranks in our Community (such as New Member, Learner, Student, etc.) or why they appear on our Leaderboards. It's simple...the more you actively participate in our... read more
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1077 Views
Community Manager
Community Manager
New Location: Can't find what you are looking for? Here are some Search Tips to help! This article has been moved to the How to use our Community page. We have made an update to our articles to improve your experience in our Community. If you have trouble... read more
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2235 Views
Community Manager
Community Manager
Update your avatar to personalize your experience
One way to personalize your community identity is by updating your avatar. You can change your avatar as often as you like. Your current avatar appears at the top right hand side of the page. To change your Avatar: Sign in to your community account. Click... read more
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1110 Views
Community Manager
Community Manager
Subscriptions and Notifications
Subscriptions You can stay current and receive updates from our Community when new articles, discussion posts, announcements, etc., are posted. Simply navigate to any Forum, Blog, Knowledge Base and wherever you see the Options menu, click it to select Su... read more
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4897 Views
Community Manager
Community Manager
The PowerSchool Community is your space for collaboration and communication! If you have a question and you have not yet found the best answer, posting to one of our forums is a great place to start. We know that our members have a wealth of knowledge fro... read more
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