Welcome to the PowerSchool Community!
We are excited to have you as part of our Community and we have some tips to help you get started. We have topics below for all members and a link to a guide for our Technical Contacts.
Note: If you are a Technical Contact who submits support cases for your school or district, we recommend reviewing our guide on Getting Started as a Technical Contact.
Some PowerSchool products use single sign-on to access the community. If you are using one of these products, please review the guides listed below.
How to Get the Most out of our PowerSchool Community
Our Community is a great place to find answers, engage with your peers, and connect with our award-winning support team.
Video Walkthrough
View this helpful video to get started. Also, please be sure to take a moment to browse the following:
Accessing our Community
We have some content on our Community that is open to all. This includes resources such as Enrollment Family Support and PowerSchool Mobile Support. We also assist Applicants using our Unified Talent or PeopleAdmin products when applying for a job. Please note: we are not a school website. We are happy to help with product-specific questions. Anything that requires school-level access will require contacting your school or district.
We also have Product Support resources available to those who have been granted access through their school or district. If you run into any access issues, this means we may need to confirm your access with a designated contact from your site. If you have any questions about your level of access, please feel free to post in our Community Forum and our team will be happy to help.
Creating an Account
Video: How to Create a Community Account
* Note: If you see “The email address is already used by another account,” it means that a Community account was already pre-created for you. If this is the case, you can follow the instructions for resetting your password to get started.
Resetting Your Password
Video: How to Reset Community Password
Subscriptions & Notifications
Video: How to Subscribe and Customize Notification Settings
Learn more about how to subscribe and manage your notifications.
Navigating the Community
Searching the Community
Video: Search Tips
Participating in Forums
Video: Posting in Forums
Getting Help