Community Manager

Welcome to the PowerSchool Community!  

 

We are excited to have you as part of our Community and we have some tips to help you get started. 

 

What is PowerSchool Community?  

 

PowerSchool Community is our help site for all PowerSchool products. Whether you are transitioning from your old support site or you joined because you have questions or are in need of support, we have resources in our Community for you: 

  • Knowledge Base articles 
  • Discussion Forums 
  • A Contact Support area  
  • Information on Services and Customer Education  
  • Resources about our Community And more! 

 

Logging in for the first time? 

 

Create an Account 

  • To register for a new account, go to Sign In and then New User? Register Here 
  • Complete the form to register and an email will be sent to you. 
  • Be sure to respond to that email to verify your account to participate in our Community. 

Note: If you already have an account with us, you’ll see a message letting you know. Follow the instructions below to reset your password and log in. 

 

If you already have an Account 

  • If you are a designated contact from your site, you may have received an email letting you know that we have created an account for you.  
  • If you missed that email, not a problem! Simply go to Sign in and then Forgot User name or Password? 
  • Enter the email you use to contact support, and we will send you your username and a link to reset your password. 
  • Once you have your username and password, you can sign in and get started! 

 

 

Navigating the Community 

 

 

Getting Help 

  • Search the Community 
  • Post a question in a product Forum [need an article to link] if you have a specific product how-to or best practices type of question 
  • Use one of your Contact Support options for technical support 
  • Post in our Community Forum for Community-related topics 

 

Giving Feedback 

  • We regularly survey our Community. If you see a survey pop up, be sure to take the time to share your response! 
  • Use the Feedback and Suggestions area 

 

We look forward to your participating in our Community! If you have questions, please let us know.