All Community Members
This article is a great resource for all Community members in getting started in the PowerSchool Community.
Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact. If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.
You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.
Naviance and Schoology Learning
If you are a customer who is logging into the community directly from a link in the product (ex: Naviance, Schoology Learning), please log in to your product first and follow the community link before accessing this resource.
Getting Started Guide for Schoology Learning Customers
Getting Started Guide for Naviance Customers
Technical Contacts
This article can assist Technical Contacts to get started in the PowerSchool Community.
If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.
- Please note: If you have created an account in the PowerSchool Community recently, it can take up to 24 hours to update your access.
- Make sure you created your account using their staff email address. You can request a change of email address by emailing businessoperations@powerschool.com.
Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.
