All Community Members
This article is a great resource for all Community members in getting started in the PowerSchool Community.
Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Designated Support Contact. If you are not a Designated Support Contact and you feel you should be a Designated Support contact, I recommend reaching out to a Designated Support Contact in the school or district to request assistance with PowerSchool Product.
You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.
Designated Support Contacts (Technical Contacts)
This article can assist Designated Support Contacts to get started in the PowerSchool Community.
If you are a Designated Support Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.
Please reach out in our Community forum if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.