Hmm Looks Like You Don't Have Access Error Message

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hmm Looks Like You Don't Have Access Error Message

jamiem7
Lead Community Moderator

All Community Members

Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact.  If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.  

 

We recommend reviewing our guide on Getting Started in the PowerSchool Community. 

 

You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.

 

 

Note: Some PowerSchool products use single sign-on to access the community.  If you are using one of these products, please review the guides listed below.

 

 

 

Technical Contacts

If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.

 

  • Make sure you created your account using their staff email address.  You can request a change of email address by emailing businessoperations@powerschool.com.

We recommend reviewing our guide on Getting Started as a Technical Contact. 

 

Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.