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Viewing My Cases and My Organization's Cases

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Viewing My Cases and My Organization's Cases

jbidk
Community Manager

 

 

As a technical contact, you can select to view your cases or cases across your Organization. 

 

You can choose your Manage Cases view by selecting the Case View menu and selecting Open, Resolved, or Organization-wide cases.

 

  • By default, you’ll see your cases 
  • You can select My Organization’s Cases to view cases across your Organization 

 

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