Welcome you to our award-winning PowerSchool Community! We have created this guide to share helpful tips and quick links to help you navigate our community.
How to Access PowerSchool Community
- Log in to Behavior Support as you currently do. It is important to start in the product to ensure you have the right access in our community.
- Click on the Help (?) icon on the top right side of the page.
- The first time you log in, complete your profile by picking a username.
Video Orientation
Behavior Support Page
Once you access PowerSchool Community through the product, you will automatically be directed to the Behavior Support page where you can access all of your resources, including a forum, knowledge base, and case portal.
Once you are logged into the community, you can always navigate to this page by going to Product Support in the top menu and selecting Behavior Support.
PowerSchool Community Search
- Enter keywords in the search bar on top of the Behavior Support page to suggested resources.
- Click enter from the search bar to navigate to our full Search Page.
- You'll see options to narrow down your search by product, source, content, and more.
- See our Search Tips for more information.
Ideas Portal
The Ideas Portal is where you can share your product enhancement requests. Easily access this page by navigating to Contact Support > PowerSchool Ideas Portal.
You can add a new idea, vote, or comment on others’ ideas. Learn more about how to submit an enhancement request through our Ideas Portal.
Getting the Most out of Your Community Experience
Search for Answers
You can start a search from anywhere in our Community. When you enter a term in the search bar, you'll see results populate from across our Community.
Check out our helpful Search Tips
Ask our Community
Collaborate with other PowerSchool users on how-to questions and best practices in our forums.
Start your First Topic
Stay updated by Subscribing
Simply navigate to any Forum, Blog, Knowledge Base, and wherever you see the Options menu, click it to select Subscribe.
Learn how to subscribe and manage your notifications
Register for Events
You can find upcoming events such as webinars, office hours, and ask the experts for your products.
Visit our Events Hub
Share your Ideas
Submit enhancement and feature requests for all PowerSchool solutions in the Ideas Portal. In addition to submitting new ideas, you can also comment and vote on others’ enhancements.
Visit our Ideas Portal
Create and Manage Support Cases
You can create a new case and view your open and resolved cases through the Case Portal in PowerSchool Community.
If you have any questions, please reach out to the Community team through our Community Forum under Our Community.
Additional Resources
- Subscribe and manage your notifications
- Create a New Case
- Submit Secure Data for Troubleshooting
- Manage Your Cases
- Export to CSV
