Getting Started for SchoolMessenger Customers

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Getting Started for SchoolMessenger Customers

Lead Community Moderator

Welcome SchoolMessenger Customers!


Some SchoolMessenger products use single sign-on to access the community.  If you are using one of these products, please review the guides listed below.



Welcome you to our award-winning PowerSchool Community! We have created this guide to share helpful tips and quick links to help you navigate our community. 



Welcome to the PowerSchool Community!  


We are excited to have you as part of our Community and we have some tips to help you get started. We have topics below for all members and a link to a guide for our Technical Contacts.





Getting the Most out of Your Community Experience



Accessing your Account

To ensure you can access resources associated with your PowerSchool experience, you will need to be signed in to your community account.


Create Account  I  Reset Password





Search for Answers

You can start a search from anywhere in our Community. When you enter a term in the search bar, you'll see results populate from across our Community.  


Check out our helpful Search Tips 





Ask our Community

Collaborate with other PowerSchool users on how-to questions and best practices in our forums. 


Start your First Topic I  How to Post in Forums





Stay updated by Subscribing

Simply navigate to any Forum, Blog, Knowledge Base, and wherever you see the Options menu, click it to select Subscribe.


Learn how to subscribe and manage your notifications






Register for Events

You can find upcoming events such as webinars, office hours, and ask the experts for your products. 


Visit our Events Hub




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Share your Ideas

Submit enhancement and feature requests for all PowerSchool solutions in the Ideas Portal.  In addition to submitting new ideas, you can also comment and vote on others’ enhancements.


Visit our Ideas Portal





Connect with our Support Team

You can connect with our Support team via case or live support by selecting SchoolMessenger on our Support page


Case and Chat Support Form  




PS_Icons_Question_Color.pngAdditional Questions

If you have any questions, please reach out to the Community team through our Community Forum under Our Community.


Ask in the Community Forum





Please also take a moment to review the following: