03-31-2023
10:37 AM
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03-31-2023
10:37 AM
New
- Quick links on the Ideas Portal: We have added the quick links for Getting Started, Start a discussion, Live Chat, Case Portal, Roadmap, and Events to the Ideas Portal page. These are set to reflect based on the district access level that the user has in the community.
- Audit functionality on KB Articles pages: We have introduced a field ‘Last Reviewed’ which will be seen by the users on a knowledge base article if it has been audited by our knowledge management team.
Fixed
- Chat Form Load Time: Previously, users associated with multiple accounts experienced a long load time when accessing the chat form. This has been resolved.
- Case Form Error Message: The period before the exclamation in the case form error message has been removed.
- Case From Information Icon Update: We have updated the background color for the hover at the information icon on the case form to be consistent with the information icon functionality throughout the community.