We are happy to announce a new federated search innovation on our PowerSchool Community that provides faster and more relevant results. This new search is powered by AI and Machine Learning to reveal the most helpful content to address your questions. This innovative approach allows our customers to search across multiple repositories and seamlessly provides answers categorized by source and product.
We heard our customer’s feedback regarding search, and we are excited to share this new enhancement to improve your overall experience on PowerSchool Community.
Begin by adding your search text in the search bar from any page in our Community. When you start typing the search will look for that text and provide suggestions based on your search terms.
You will see icons next to each item in the suggestions. A message bubble will tell you it is a Forum post. A Book indicates a Knowledge Base article, a Pencil will show you content from our Blogs.
You will see the top 10 results based on your search terms. If you do not see what you are looking for in the suggestions, press ENTER on your keyboard or click the magnifying glass to go to the Full Search results page.
As shared above, to get to the full results page, simply press Enter or click on the magnifying glass on the search bar and you will come to a page that looks like the screenshot below:
In the screenshot above, we have highlighted 10 key features:
Search Tips Webinar