We're thrilled to announce a brand-new feature on our chat and case forms! Now, you'll receive a pop-up message notifying you of any scheduled maintenance, degraded performance, or outage for the selected product. Don't worry, though – if your issue isn't tied to the status, simply select 'continue' in the pop-up, and proceed with your chat or case creation.
![Image of Customer Case Portal Status Page Alerts.png Image of Customer Case Portal Status Page Alerts.png](https://help.powerschool.com/t5/image/serverpage/image-id/53823iCE130831EB7C1F31/image-dimensions/616x497?v=v2)