registration error


registration error

Good Afternoon,


 While registering my children i am getting an error that states unable to locate record with matching id. Thank you for your help.  


Brittany Patino

1 Reply
Community Support Expert
Community Support Expert

Hi @Bpatino123,


Thank you for posting in Our Community!


I am sorry to hear that you are receiving an error with enrollment online.


The error you are receiving could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal.  I recommend reaching out to your child's school as they should be in a better position to assist you with this issue.


If we can continue to help, please let us know!

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PowerSchool Community Support