Hello. I am trying to create an account to fill out an application. However it is saying there is already information for me. I do not remember the email that was used when I last registered so it is not allowing me to retrieve any previous log in information. Can someone please assist me with this?
Thank you for reaching out in the Community! I'm sorry to hear that you're facing difficulties.
If you have an existing Parent Portal account you should be able to receive your username and password using the “Forgot Username or Password?” option. You can reset your password by selecting Forgot Username and Password and entering the email address associated with your account to receive a temporary password. Next, you will want to log in to your Enrollment account using your temporary password and your email address as your username.
I also recommend checking your Spam/Junk folder for the temporary password. If you have requested a temporary password and you are unable to login to your Enrollment account or have not received the temporary password, I recommend connecting with our Enrollment Support team to review your account details. You can connect to the Enrollment Support team using this direct link.
If you do not have an existing account, you can find the steps to create a new account below.
Please let me know if this helps or in case of further question.
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