Unable to Locate Record with Matching ID

lsorozak
New Member

Unable to Locate Record with Matching ID

I am trying to update the Emergency Contact form in PowerSchool, when I click on start to fill out the form I receive a message "Unable to locate a roster record in PowerSchool Enrollment with a matching student ID (2042579)."  
 
My son has been in Parma City schools his whole life and has not had issues updating this form.  Please advise.
1 Reply
SAFFIYAT
Community Moderator
Community Moderator

Hi @lsorozak

 

If you are receiving the error message "Unable to Locate Record with Matching ID" while registering your child, the reason could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal.  I recommend reaching out to your child's school as they should be in a better position to assist you with this issue.



Saffiya Tasneem
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!