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latrob

Error Message: Unable to Locate Record With Matching ID

latrob
Trainee
‎08-13-2020 08:09 AM
‎08-13-2020 08:09 AM

Error Message: Unable to Locate Record With Matching ID

I am trying to register my son in PowerSchool account. I received his Access ID and password, however, when I click on "2020-2021 Registration" Link, I get the error message "Unable to Locate Record with Matching ID". Please help! 

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1 Reply
SowmyaN
Expert
‎08-13-2020 08:24 AM
‎08-13-2020 08:24 AM

Hi @latrob 

 

Thank you for reaching out for assistance through PowerSchool Community!

 

 

One of our Community members faced a similar issue and the resolution was provided within this thread. I recommend reviewing the resolution provided within the thread.



Sowmya Karmel
PowerSchool Community Moderator
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