Returning student registration 2020-2021

[imirza]

Hi, 

We have applied for online educations for our daughters. While checking for their schedule today, I signed into the Parent Portal this morning and noticed the following message:

"Grades, attendance and home rooms details will be unlocked once the Returning Student Registration Form is completed for this Student.
Click Returning Student Registration 2020-2021 on the left navigation bar to begin."

When I tried to open that form, then I received the following the error message:

Unable to Locate Record with Matching ID

Could you please assist me what to do in this situation? 

Thanks for the help in advance!

[SowmyaN]

Hi @imirza 

Thank you for reaching out for assistance through PowerSchool Community!

One of our community members had a similar question and the resolution was provided within the thread. I recommend reviewing it for resolution.

[imirza]

Thank you @SowmyaN.  I greatly appreciate your help with my question.

Considering I've enrolled my kids for online classes (distance learning),  I had to call DDSB on this issue and also sent emails to the relevant addresses.  I am currently awaiting their response to those questions and let's see how it goes. 

Thanks again.

Regards,

Imran