Good evening,
I was able to complete the returning student registration for my daughter, however when i tried to do the same for my son, I received the following error message:
Sign in Problem
There was a problem with the sign in process.
Please contact your school or the Support Team for assistance.
Hi @Jem23,
The PowerSchool Community is a great resource if you have any changes to be made while completing fields within the enrollment form. Each district, however, has a different registration process and can provide the best steps to move forward when enrolling students.
I suggest you reach out to the district directly to inquire about this because they will be able to assist you with gaining access to your son's registration.
You can check out the FAQs related to the enrollment process here.
I try signing into the registration student it won’t let me
I have provided a few articles below that may assist you in accessing your account. If these do not resolve your issue, please provide details of your experience so we can further troubleshoot.
Creating an Account: Email Address Restrictions
Troubleshoot: Forgot Email Address
Troubleshoot: Error Message When Accessing SSO Registration
I also recommend using our PowerSchool Assistant on the Enrollment Family Support page. It can guide you through troubleshooting steps. You can access it by selecting the chat bubbles at the bottom right of this page.