How-To: Create an Account

[#1]

Summary

• I need to complete a form and it is telling me I need to create an Enrollment account.
• I don’t know how to create an Enrollment account.

Audience

• Are you trying to complete a form and are being prompted to create an account?
• Are you unsure of how to create an account?
• Are you on the account login/account creation screen?

Solution

• Click “Create Account” to create an account for the first time.
  • In some cases, if you do not have an email, you can create an account with a phone number. 
    
    
• Complete all fields marked with a red asterisk.

• Choose security questions you will remember the answers to. This is useful for retrieving login information.
• Agree to the terms and conditions by checking the check box.
• Click “Create Account”

Still Not Working?

• If you see an “Invalid Email address” message:
• make sure there are no spaces before or after the email you have entered
• make sure you are that you are using a regular email address (example@example.com)
  
  
• If you see the following message: “The email address you entered is already linked to an account”
• there is already an account that uses that email address
• you will not be able to create another account with that email address.
  
  

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource
• Comment directly on this article to request clarification or share feedback about the content of the article
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[sahmaraaolani]

someone help me! this thing is so frustrating im about to give up!

[terennna6]

As i know stay informed about the latest guidelines and recommendations from health authorities in your area. This includes wearing masks, practicing physical distancing, and following any local restrictions or lockdown measures. Wash your hands frequently with soap and water for at least 20 seconds, especially after being in public places or touching surfaces. If soap and water are not available, use hand sanitizer with at least 60% alcohol.

Wear masks that cover your nose and mouth when in public settings, especially when physical distancing is not possible. Masks help protect both you and others from respiratory droplets that may contain the virus.Regularly clean and disinfect frequently touched surfaces at home and in public spaces, such as doorknobs, light switches, and electronic devices.

Stay Informed from Reliable Sources: Rely on credible sources, such as the World Health Organization (WHO) or the Centers for Disease Control and Prevention (CDC), for accurate and up-to-date information about COVID-19.

we can protect ourselves, our loved ones, and the wider community during this challenging time.

[KritiS]

Hi @sahmaraaolani 

For us to assist you further, would you please elaborate more on your issue? Are you facing an error message?

[#5]

Summary

• I need to complete a form and it is telling me I need to create an Enrollment account.
• I don’t know how to create an Enrollment account.

Audience

• Are you trying to complete a form and are being prompted to create an account?
• Are you unsure of how to create an account?
• Are you on the account login/account creation screen?

Solution

• Click “Create Account” to create an account for the first time.
  • In some cases, if you do not have an email, you can create an account with a phone number. 
    
    
• Complete all fields marked with a red asterisk.

• Choose security questions you will remember the answers to. This is useful for retrieving login information.
• Agree to the terms and conditions by checking the check box.
• Click “Create Account”

Still Not Working?

• If you see an “Invalid Email address” message:
• make sure there are no spaces before or after the email you have entered
• make sure you are that you are using a regular email address (example@example.com)
  
  
• If you see the following message: “The email address you entered is already linked to an account”
• there is already an account that uses that email address
• you will not be able to create another account with that email address.
  
  

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource
• Comment directly on this article to request clarification or share feedback about the content of the article
• For other questions, not directly related to this article, please post a question in the product-specific forum

[#6]

Summary

• I need to complete a form and it is telling me I need to create an Enrollment account.
• I don’t know how to create an Enrollment account.

Audience

• Are you trying to complete a form and are being prompted to create an account?
• Are you unsure of how to create an account?
• Are you on the account login/account creation screen?

Solution

• Click “Create Account” to create an account for the first time.
  • In some cases, if you do not have an email, you can create an account with a phone number. 
    
    
• Complete all fields marked with a red asterisk.

• Choose security questions you will remember the answers to. This is useful for retrieving login information.
• Agree to the terms and conditions by checking the check box.
• Click “Create Account”

Still Not Working?

• If you see an “Invalid Email address” message:
• make sure there are no spaces before or after the email you have entered
• make sure you are that you are using a regular email address (example@example.com)
  
  
• If you see the following message: “The email address you entered is already linked to an account”
• there is already an account that uses that email address
• you will not be able to create another account with that email address.
  
  

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource
• Comment directly on this article to request clarification or share feedback about the content of the article
• For other questions, not directly related to this article, please post a question in the product-specific forum