Having trouble with getting...

New Member

Having trouble with getting...

I am a parent who needs help with enrollment.

It's asking me for a "snapcode to enroll my student when they did not ask me for the other. 

1 Reply
Community Support Expert
Community Support Expert

Hi @TruJoy87


Snapcodes are student-specific identifying codes that add an extra layer of security to your student’s information. Parents are usually asked to enter a Snapcode if they are trying to access a Returning Student form so that the previously submitted data of the students can populate. You are not required to enter a Snapcode for registering a new student. 


If you have not received your Snapcode or are not able to access it, we would recommend that you first check your email spam folders and if you still don't find it, you would need to contact your district directly to receive your snap code.


I have attached an article here that should guide you through a few steps you can take.


Jyotishka B.
Community Moderator

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