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stale email notifications

chrisroat
New Member

stale email notifications

I have signed up for weekly email notifications for my child.  The emails having been coming every Monday for a couple months, but are always identical and showing older data for assignments/attendance/etc.  If I login to the app and look myself, I see the more recent assignments/attendance/etc.   Would this be a problem with the overall system, a technical issue that are district would fix, or something that I've missed in my settings?

1 Reply
ThomasE1B
PowerSchool Champion
PowerSchool Champion

Hello,

 

It is probable that your child's school has not adjusted the Parent/Student Access Term setting in the Admin Portal.  This could cause you to continue seeing prior term data instead of current term data.  You should notify your child's school.

 

Hope this helps.

 

 

Tom