Hi @Rayvon
Thank you for reaching out for assistance through PowerSchool Community!
In order to further assist, would you please elaborate on the difficulties you are facing? It would be great if you can share the error message if you are having any or a screenshot of the error message.
Hi @Rayvon
Thank you for posting in the Community!
One of our community members had a similar question and the resolution was provided in the thread. I recommend reviewing the thread for resolution.