We have applied for online educations for our daughters. While checking for their schedule today, I signed into the Parent Portal this morning and noticed the following message:
"Grades, attendance and home rooms details will be unlocked once the Returning Student Registration Form is completed for this Student.
Click Returning Student Registration 2020-2021 on the left navigation bar to begin."
When I tried to open that form, then I received the following the error message:
Unable to Locate Record with Matching ID
Could you please assist me what to do in this situation?
Thanks for the help in advance!
Thank you for reaching out for assistance through PowerSchool Community!
One of our community members had a similar question and the resolution was provided within the thread. I recommend reviewing it for resolution.
Thank you @SowmyaN. I greatly appreciate your help with my question.
Considering I've enrolled my kids for online classes (distance learning), I had to call DDSB on this issue and also sent emails to the relevant addresses. I am currently awaiting their response to those questions and let's see how it goes.