error message: Unable to Locate Record with Matching ID

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error message: Unable to Locate Record with Matching ID

I am trying to register my son for high school next year and keep receiving this message:Unable to Locate Record with Matching ID. I have taken the link from the MVWSD website that says 'register a current student' which takes me to Powerschool and to my sons page. I click on the link on the lower left that says 'Returning student registratioin'. Then I receive the above error.

 

Thanks for you help.

1 Reply
Community Support Expert
Community Support Expert

Re: error message: Unable to Locate Record with Matching ID

Hello @TBrilon,

 

If you are receiving the error message "Unable to Locate Record with Matching ID" while registering your son, the reason could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal. I recommend reaching out to your son's school as they should be in a better position to assist you with the issue.

 

 

 

AbrittyB
PowerSchool Community Moderator
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