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nateboykin

Registration Error

nateboykin
New Member
‎04-26-2023 09:42 AM
‎04-26-2023 09:42 AM

Registration Error

When trying to re-register my child- the link processes and then says :

 

"Unable to Locate Record with Matching ID

Unable to locate a roster record in PowerSchool Enrollment with a matching student ID (109584)."

 

That is the correct ID number (its referenced elsewhere in her record)- any idea on solutions? Thanks in advance!

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1 Reply
KritiS
Community Support Expert
Community Support Expert
‎04-26-2023 10:48 AM
‎04-26-2023 10:48 AM

Hi @nateboykin 

 

If you are receiving the error message "Unable to Locate Record with Matching ID" while registering your child, the reason could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal.

 

I recommend reaching out to your child's school district where the admin should be in a better position to assist you with this issue.

 



KritiS
Community Moderator

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