Registration Error

[nateboykin]

When trying to re-register my child- the link processes and then says :

"Unable to Locate Record with Matching ID

Unable to locate a roster record in PowerSchool Enrollment with a matching student ID (109584)."

That is the correct ID number (its referenced elsewhere in her record)- any idea on solutions? Thanks in advance!

[KritiS]

Hi @nateboykin 

If you are receiving the error message "Unable to Locate Record with Matching ID" while registering your child, the reason could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal.

I recommend reaching out to your child's school district where the admin should be in a better position to assist you with this issue.