Hello,
Only technical contacts for your district can open a case with PowerSchool. This would be either your PowerSchool Admin or someone in your IT department. If you want the ability to create cases with PowerSchool your PowerSchool Admin/IT director will have to add you as a technical contact for Schoology.
I hope that helps!
Jackie Sonsiadek
Student Information System Specialist
Rich Township District
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
Student Information System Specialist
Rich Township District
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Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
