New Applicant Login Experience!

sarthaknavalakha
PowerSchool Team
PowerSchool Team

New Applicant Login Experience!

With the launch of the new applicant login experience, the applicants will be able to access the jobs on different district job boards by logging in once. There will be no need to create multiple accounts, remember their credentials, and log in repeatedly.

 

With Auth0, the new login experience will make the accounts more secure and offer better privacy of data for the users. The latest security protocols and standards protect the platform against malicious attacks. 

 

Access Your Account

 

For first-time users or returning applicants to access their account using the new login system, you must "sign up" first. Follow these steps:

 

  1. Click on "Sign In/Sign Up".
  2. Sign up to create your account. 
  3. Enter your email address (preferably the one used before).
  4. Enter your password.
  5. Verify your email address.
  6. Return to the Job Board.
  7. Click on "Sign In/Sign Up" again.
  8. Enter the email address you just created for the account.
  9. Enter your password to sign in.
  10. Complete the account linking workflow.

Now, you have access to your account.

 

 

 

Having Trouble Logging In? 

Scenario-1: I am an active SchoolSpring user

 

sarthaknavalakha_15-1706941687529.png

 

 

Active SchoolSpring users can use their account credentials to access the new Applicant Tracking login experience.

 

Access old data

After logging in (using the email and password), you will be directed to the Access Data window. If you had an ATS account with the same logged-in email address before the new applicant login experience was released.

 

Flow-1:

Click Continue to access the application and profile data. Check the username to ensure you are accessing the right account.

 

Flow-2:

Click Use Another Account to enter the credentials of the account for which you want to access the data.

 

If you had an ATS account with a different email address before the new applicant login experience was released:

Flow-3:

Enter the username and password of the ATS account and click Continue to access the application and profile data. The logged-in email address will be saved as the default for this credentials/account.

 

Flow-4:

If you do not wish to access the data of your old account, click Skip and then click Continue. You will need to authorize access every time you sign into an Applicant Tracking district for the first time.

 

Scenario-2: I had an account on one or more Applicant Tracking districts before the new experience was launched

 

sarthaknavalakha_16-1706941732282.png

 

 

If you are an old user who has returned to Applicant Tracking and wish to access your old data, you can follow these steps to Sign up and Access old data.

 

Sign up

Visit the ATS website and click the Sign In/Sign Up button at the top of the page. You will be redirected to the login window.

 

Flow-5:     

  • Click the Sign up link. 
  • Provide the email address you wish to use for login. You can use the same email address as that of your old ATS account.
  • Enter a password of your choice.
  • Click Continue. A verification link will be sent to the email address. Go to your email inbox and click on the link to verify your account.
  • After your email is verified, you are ready to use the new applicant login experience.

 

Access old data

After logging in (using the email and password), you will be directed to the Access Data window. Perform the Access old data steps as mentioned in Flow-1 through Flow-4.

 


Scenario-3: I am using Applicant Tracking for the first time

 

Sign up

Perform the Sign up steps as mentioned in Flow-5.

 

sarthaknavalakha_0-1706942575488.png

 

Skip access data

After logging in (using the email and password), you will be directed to the Access Data window. 

 

Flow-6:

Click Skip to not access the application and profile data. You will receive an irreversible action message, click Continue.

 

 

sarthaknavalakha_8-1706941403861.png

 

Contact Applicant Support: Click here

34 Replies
men2510
Padawan

Can you mention when this new application login will be operational for users?

and the link to begin registering your older accounts?

sarthaknavalakha
PowerSchool Team
PowerSchool Team

Depending on the region and the job board you're trying to access, the release date will vary.

StanC1
Hobbyist

How about a general date range?  Are we talking during the next month, two months, year?  This will cause a lot of phone calls on our end and we need to be prepared.

magrant
Hobbyist

Agree!

cpsb-jennylee
Professional

I really would like to know when it will happen to our district or if it will ever happen at all. We need to be prepared or maybe put an instruction on the job portal site for applicants to refer to. 

sepeete
PowerSchool Champion
PowerSchool Champion

I think that it is very important to know the date range and also if the UI is changing. we should know what that looks like as well.  We have many internal candidates who are just learning this as a new system.  I would hate to leave them out in the cold when this change comes unexpectedly.  

sarthaknavalakha
PowerSchool Team
PowerSchool Team

@StanC1 @cpsb-jennylee @sepeete The new login experience will be launched over winter break. The exact date for your district will be communicated ahead of time. There's no major UI change. Only change will be related to how candidates login.

magrant
Hobbyist

How candidates login IS A MAJOR CHANGE!

JyotishkaB
Community Support Expert
Community Support Expert

Hi @magrant 


We understand it could take time to get used to the new login experience. But there will be no change regarding look and feel of how the UI is being used. The candidates will be able to access their existing data. You will just have to set up your account for the first time after the launch.

 

Please let us know if you have any further queries.

 

 

Jyotishka B.
Community Moderator



Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

williamssj
Journeyman

When will the "New Applicant Login Experience" occur?  Also, do you have communication that we could use to push out to our employees that is user friendly?

 

men2510
Padawan

Hello! Is there a launch date for this new Login change? or update?

CindyOp
Community Support Expert
Community Support Expert

We'd like to highlight that we've implemented this alteration to enhance the security of our system. As part of this enhancement, we've transitioned to Auth0 as our login provider, which requires a verification process—a standard practice in the industry now. The screens displayed post-login are crucial for our current users as they facilitate the linking of their old accounts with the new ones. Without this process, there's a risk of data loss. Ensuring security and retaining user data are our foremost concerns.


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support
Dagnorton
Journeyman

We do not care this platform is the worst thing to happen to teacher all across the nation. We don't have a teacher shortage we have power school that is ruining education careers 

williamssj
Journeyman

When will the "New Applicant Login Experience" occur?  Also, do you have communication that we could use to push out to our employees that is user friendly?

Haley_Julian
Hobbyist

I don't know why i was sent here when trying to regain access to my account. this is useless, is that page this article talks about active? why doesn't it just send me there so I can access my account? 

KritiS
Community Support Expert
Community Support Expert

Hi @Haley_Julian 

 

We see that you had been working with our PowerSchool Support Team and the credentials had been provided.  You can review this article: How-do-I-reset-my-password.

 

Please let us know if you are still facing any issues or need any further assistance.



KritiS
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
KeriH1
Journeyman

How does this impact internal candidates who log in?   

williamssj
Journeyman

When will the "New Applicant Login Experience" occur?  Also, do you have communication that we could use to push out to our employees that is user friendly?

 

mzando
Journeyman

I just created an account. I can't log in. I'm trying to view internal vacancies, and the platform won't allow me. This is not user friendly and shouldn't be this difficult. 

rgallow
Hobbyist

Contrary to what the previous posts have said, the UI of creating an account has changed significantly. The application process is the same; but the first step, creating/signing in to an account, has completely changed. Both applicants and current and employees are having trouble navigating the site. The most common problem is not receiving the confirmation email at all, in main inbox nor spam folder.  The added confusion of navigating between tabs one device, or between devices at all is not helpful. Our applicants come in to use the computer in our office, but must have access their email on their phones or be able to log into it on the computers. A lot of our applicants are older and use their grown adult children's email accounts, which they have difficulty navigating or are unable to access at all. I've spent half my day helping applicants simply sign up for an account, which is not time effective as I have other responsibilities. The multi step confirmation is much more complicated, confusing and overall ineffective. It's not a matter of taking time to adjust to the change, process is complicated. Leaving the old format but eliminating the Username option might've been a better choice.