Stuck on contacts page

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Trainee

Stuck on contacts page

I am trying to complete the online registration for my child and I cannot get past the contact page. I have already cleared my browser history. Can you please help?

 

Sincerely,

Amanda

8 Replies
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Community Support Expert
Community Support Expert

Re: Stuck on contacts page

Hi! @amccormick_rn,

 

Some of the commonly overlooked fields within the Enrollment forms are the priority of emergency contacts and other contact information of the parents.  I recommend reviewing every field within the form to ensure you are entering all the correct information within the required fields. 

 

I have attached an article here that should help walk you through the process of setting up priorities for contacts within the Enrollment form. 


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
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New Member

Re: Stuck on contacts page

I have the same issue.  Everything is filled out but the system freezes on the Contacts Page making it impossible to complete/submit the application!

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Trainee

Re: Stuck on contacts page

same issue please advise

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Trainee

Re: Stuck on contacts page

i am having contacts issue as well please advise

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Senior

Re: Stuck on contacts page

HI @jerst28@Kwells21774

 

I am sorry you are facing difficulties submitting the Enrollment form to the school district. Some of the commonly overlooked fields within the Enrollment forms are the priorities of contacts and the relationship of contacts to the student. 

 

I have attached an article here that will help walk you through the process of assigning priorities to contacts. 



Elston S.
PowerSchool Community Moderator
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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

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Recruit

Re: Stuck on contacts page

The priority page is correct and I have checked it thoroughly.  I am getting stuck on the contact page when trying to mark the association with the student.  Please look into this

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Trainee

Re: Stuck on contacts page

I read the article, I am not getting an error. It will not let me move to the next page. All fields seem to be entered, but it just sits there. Still needing assistance.

Thank you,

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Senior

Re: Stuck on contacts page

Hi @sherma4@amccormick_rn

 

I am sorry you are still facing difficulties submitting the Enrollment form. I recommend reaching out to the Enrollment support team by clicking on this direct link and they should be able to assist you in enrolling your child in school. 



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!