Hmm Looks Like You Don't Have Access Error Message

[#1]

All Community Members

Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact.  If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.  

You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.

Note: Some PowerSchool products use single sign-on to access the community.  Check the Getting Started guide to see if you are using one of these products.

Technical Contacts

If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.

• Make sure you created your account using their staff email address.  You can request a change of email address by emailing businessoperations@powerschool.com.

We recommend reviewing our guide on Getting Started as a Technical Contact. 

Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.

[mgarrett770]

I am unable to log in using password and email. I also sent a recovery and am not able to log in

[CindyOp]

Hi @mgarrett770

Thank you for reaching out to the PowerSchool Community.

Can you share with me what PowerSchool product you are having trouble logging into? 

[DrConRob]

I'm trying to apply for a job, where do I go?

[jamiem7]

If you're interested in applying for a position at a school or district, be sure to check out their job site. If they're utilizing PowerSchool Unified Talent, and you have any queries during the application process, feel free to contact the school or district directly or visit our Unified Talent Applicant page for assistance.

[jwhyte]

Please help! I can't seem to log in. I created three passwords already and still can't get in. I created a video so that you can see the error messages I'm receiving. 

[kmonzon]

I can't login in either when I go to my district website. This is very confusing and when I sign in it takes me to a dash board. 

[Mmcmaster]

I can not change my password. It is not sending a link to my email to change my password. Its saying my password is invalid

[wirthlinjean]

Please have someone contact me. I am applying for a job and unable to tell if set up correctly. Sometime my password works and other times not.

[Becky_Gournay]

I can't log into a video that was sent me regarding Ecollect.  it is saying I don't have access.

[#11]

All Community Members

Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact.  If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.  

You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.

Note: Some PowerSchool products use single sign-on to access the community.  Check the Getting Started guide to see if you are using one of these products.

Technical Contacts

If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.

• Make sure you created your account using their staff email address.  You can request a change of email address by emailing businessoperations@powerschool.com.

We recommend reviewing our guide on Getting Started as a Technical Contact. 

Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.

[#12]

All Community Members

Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact.  If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.  

You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.

Note: Some PowerSchool products use single sign-on to access the community.  Check the Getting Started guide to see if you are using one of these products.

Technical Contacts

If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.

• Make sure you created your account using their staff email address.  You can request a change of email address by emailing businessoperations@powerschool.com.

We recommend reviewing our guide on Getting Started as a Technical Contact. 

Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.