Question

 How do I reset my password?

Answer

 

Students should contact their school to reset their password. Parents can reset their password through the website as long as the district has enabled this feature. If you encounter any difficulties with the following instructions, please reach out to your school or district for further assistance.

To reset passwords from your school’s web portal:

  1. Click the link Forgot Username or Password
  2. Enter the username and email address for your account, then click Enter
  3. You should receive the email as an email from your school. If you aren’t seeing the email, check your Junk or Spam folder
  4. Click on the password reset link in the email you receive.
  5. Enter a new password
  6. Log in to the website to verify the password has been successfully reset and is working
  7. Log in to the app