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registration error

Bpatino123
Rookie

registration error

Good Afternoon,

 

 While registering my children i am getting an error that states unable to locate record with matching id. Thank you for your help.  

 

Brittany Patino

1 Reply
CindyOp
Community Support Expert
Community Support Expert

Hi @Bpatino123,

 

Thank you for posting in Our Community!

 

I am sorry to hear that you are receiving an error with enrollment online.

 

The error you are receiving could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal.  I recommend reaching out to your child's school as they should be in a better position to assist you with this issue.

 

If we can continue to help, please let us know!


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support