Not able to register with my current account

New Member

Not able to register with my current account

Hi I am trying to pre-register for my PK and the system will not allow me to register. It is stating that the email I have on file already has an account for the system and when I put in my correct password and login I get an error that it doesn't exist. Please advise on how to do the online registration with the system not working. thank you.

1 Reply
Community Support Expert
Community Support Expert

Hi! @EboniB,


If you are unable to remember the password to your account, I would suggest using the "Forgot Password" tool on the login page.  If you enter the email address that is currently associated with your account, you should receive a temporary password that will allow you to log into your account.  I recommend reviewing the articles listed below to confirm the email address associated with your Enrollment account and resetting your password.


Forgot email address


Forgot password

Muskan Sehar

PowerSchool Community Moderator

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Community Moderator