error message: Unable to Locate Record with Matching ID

TBrilon
New Member

error message: Unable to Locate Record with Matching ID

I am trying to register my son for high school next year and keep receiving this message:Unable to Locate Record with Matching ID. I have taken the link from the MVWSD website that says 'register a current student' which takes me to Powerschool and to my sons page. I click on the link on the lower left that says 'Returning student registratioin'. Then I receive the above error.

 

Thanks for you help.

1 Reply
AbrittyB
Senior

Hello @TBrilon,

 

If you are receiving the error message "Unable to Locate Record with Matching ID" while registering your son, the reason could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal. I recommend reaching out to your son's school as they should be in a better position to assist you with the issue.

 

 

 

AbrittyB
PowerSchool Community Moderator
Please give Kudos to suggestions that help you!
If the answer helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!