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ERROR WHILE UPDATING CONTACTS.

esuko828
New Member

ERROR WHILE UPDATING CONTACTS.

I am in the Student Contacts page but Evertime i try to submit, it's saying an error for the contacts:

 

TRACE ID: 2528
ERROR WHILE UPDATING CONTACTS.
ERROR: COULD NOT COMMUNICATE WITH ECOLLECT. ERROR ID: 503

1 Reply
ElstonS
Senior

Hi @esuko828

 

I am sorry you were unable to update contacts on the student contacts page. I have attached an article here that should guide you through the process of adding students. 

 

If you are still unable to update contacts after you have been through these steps, I recommend reaching out to the Enrollment section of your school district who should be able to assist you with this.



Elston S.
PowerSchool Community Moderator
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