Error when trying to start annual student update

[SRW]

I can login to Home Access Center and navigate to the 'Update Enrollment' form, but I get the error below after I click 'Start'. I successfully completed the form for my older child, so I'm not sure what the issue is.

[Curtisss]

I am having this exact same issue.  I just re-registered my youngest child and now trying to re-register my oldest and it gives me the exact same error.  (Screenshot below.)  Did you find a solution??

[SRW]

Hi Curtisss, I just kept trying and when I logged in today it worked. Not sure when or how it was fixed. I never received any communication. 

[megman]

Ive been trying repeatedly to register my 6th grader. Worked fine for my 8th grader. Ive logged in and out many times. Any other solutions??

[smurphydej]

I had to do each kid a different day.  If I tried to do them all at the same time I got that error.  Stupid that you have to wait or switch to a different browser.  I still have 3 different logins been trying to combine them since 2021. 

[smurphydej]

I am having this same issue.  I was able to do for middle school however elementary school is not allowing me seems I have to just keep trying as noone is bothering to respond to our issues. 

[megman]

2 things that worked for me: Google Chrome was having errors, so I switched to FireFox. I also had to register with "PowerSchool Community". After I switched browsers and created a login with PowerSchool, everything worked. Hope this helps!  

[JyotishkaB]

Hi @smurphydej 

We are sorry you faced this issue. If you wish to combine your accounts, please reach out to the PowerSchool enrollment team through a chat and they should be able to assist you further.

You can click on this link to contact them directly.