How to Change Account Information




  • I want to change my account information (phone number, email address, security questions, etc.).
  • My account information is incorrect or old.




  • Do you have an InfoSnap account?
  • Is your account information incorrect?




  • Login to your InfoSnap account through your school’s website or by using the link emailed to you by your school. (Forgot your password? Review our Forgot Password article.)


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  • Once logged into your account you will see links at the top right of the page that say “Home” “My Account” “Save & Log Out”


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  • Click “My Account”
  • Click “Change” next to the information you would like to change


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  • Click “Save”


Still Not Working


  • If you have forgotten your password, review our Forgot Password article.

For additional support, please connect with us via Live Assist or send us an email through the following link: