New Administrator trying to get access to forms to edit

lauraanne
Rookie

New Administrator trying to get access to forms to edit

Hello,

 

I am the new office manager at our school and I am trying to claim ownership to edit our forms. 

 

I was given information to use the help portal but it says I do not have access. I was directed to an email address that also said it was unable to help and to try here.

 

I need to download the templates for our forms and edit them. Something isn't giving me access to that.

 

Any ideas?

 

Thank you!

 

3 Replies
NinaRi
Community Support Expert
Community Support Expert

Hello @lauraanne,

 

Thank you for reaching out in the PowerSchool Community!  We created a case on your behalf.  We will follow up with you in the case about your access levels  Thank you!  


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
mscott3
Hobbyist

what forms are you trying to edit? depending on what it is it would be security rights in records,ATS,Perform.

NinaRi
Community Support Expert
Community Support Expert

Hello @lauraanne,

 

Thank you for reaching out in the PowerSchool Community.  Can you please provide us with a link to the forms you are trying to view. This way we can review your access levels and provide you with your next steps. Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.