New Administrator trying to get access to forms to edit

[lauraanne]

Hello,

I am the new office manager at our school and I am trying to claim ownership to edit our forms. 

I was given information to use the help portal but it says I do not have access. I was directed to an email address that also said it was unable to help and to try here.

I need to download the templates for our forms and edit them. Something isn't giving me access to that.

Any ideas?

Thank you!

[NinaRi]

Hello @lauraanne,

Thank you for reaching out in the PowerSchool Community!  We created a case on your behalf.  We will follow up with you in the case about your access levels  Thank you!  

[mscott3]

what forms are you trying to edit? depending on what it is it would be security rights in records,ATS,Perform.

[NinaRi]

Hello @lauraanne,

Thank you for reaching out in the PowerSchool Community.  Can you please provide us with a link to the forms you are trying to view. This way we can review your access levels and provide you with your next steps. Thank you!

[RWOODSU017VT]

I also have this issue (Winooski VT SU017).  Was there ANY answer for this question.  I have searched for 1 hour for this answer.  I have enabled our the new UI for our Registrar, and now they cannot access the Preregistration forms.  I know it is probably a permissions setting, but because I did not give this access in the first place I do not know where to check for it now.  Can someone help me with this?

[mscott3]

for what application?