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cmcclenaghan

Create a ticket

cmcclenaghan
Trainee
‎09-12-2025 01:25 PM
‎09-12-2025 01:25 PM

Create a ticket

How do I create a ticket? I am having an issue with Naviance and PowerSchool.

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2 Replies
jsonsiadek
PowerSchool Mentor
PowerSchool Mentor
‎09-12-2025 01:35 PM
‎09-12-2025 01:35 PM

If you have access to this in the Community here are the steps:

  • Click on Support
  • Click on Case Portal
  • Click on New Case

jsonsiadek_0-1757709317144.png

 


Jackie Sonsiadek
Student Information System Specialist
Rich Township District

Mentors_badgeChampions_badge2025 Mentor of the Year2024 Beta Tester of the Year
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
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KritiS
Community Support Expert
Community Support Expert
‎09-17-2025 11:07 AM
‎09-17-2025 11:07 AM

Hi @cmcclenaghan 

 

Thank you for reaching out in the PowerSchool Community!  

 

We created a case on your behalf.  We will follow up with you in the case about your access levels  Thank you!  



KritiS
Community Moderator

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