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How-To: Manage Your Family Portal Account Settings

Summary

How to manage your Family Portal Account Settings?

 

Solution

When you log on to the Family Portal, you will see a Home button and a My Account option in the top right corner. Clicking Home will bring you back to the student information screen. Hovering your mouse over My Account will provide you with options to do the following:

 

  • Update Profile
  • Change Password
  • Add Student
  • Logout


Update Profile

Screen Shot 2019-01-08 at 1.59.34 PM.png

When you click Update Profile, you will be brought to a page where you can add or edit your First Name, Last Name, and Phone Number. You won't be able to edit your email address as this needs to stay constant as your log-in credentials.  

 

editbutton.png

If you would like to edit any information other than your email address, click the blue Edit button.

 

udpate.png

 

Make your changes, then click the blue Update button. 

 

 

Add Student

The Add More Students to Your Family Portal Account article will guide you with the steps.

 

 

Change Password

Screen Shot 2019-01-04 at 2.02.45 PM.png

When you click Change Password, you will be brought to a screen that asks you to enter your current password, enter your new password, and confirm your new password. Your new password must be at least 8 characters long.

 

restp.png

 

When you have entered this information, click Reset Password. 

 

 

Logout

Clicking Logout will close your account and bring you back to the Family Portal log-in screen. 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource
  • Comment directly on this article to request clarification or share feedback about the content of the article
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Summary

How to manage your Family Portal Account Settings?

 

Solution

When you log on to the Family Portal, you will see a Home button and a My Account option in the top right corner. Clicking Home will bring you back to the student information screen. Hovering your mouse over My Account will provide you with options to do the following:

 

  • Update Profile
  • Change Password
  • Add Student
  • Logout


Update Profile

Screen Shot 2019-01-08 at 1.59.34 PM.png

When you click Update Profile, you will be brought to a page where you can add or edit your First Name, Last Name, and Phone Number. You won't be able to edit your email address as this needs to stay constant as your log-in credentials.  

 

editbutton.png

If you would like to edit any information other than your email address, click the blue Edit button.

 

udpate.png

 

Make your changes, then click the blue Update button. 

 

 

Add Student

The Add More Students to Your Family Portal Account article will guide you with the steps.

 

 

Change Password

Screen Shot 2019-01-04 at 2.02.45 PM.png

When you click Change Password, you will be brought to a screen that asks you to enter your current password, enter your new password, and confirm your new password. Your new password must be at least 8 characters long.

 

restp.png

 

When you have entered this information, click Reset Password. 

 

 

Logout

Clicking Logout will close your account and bring you back to the Family Portal log-in screen. 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource
  • Comment directly on this article to request clarification or share feedback about the content of the article
  • For other questions, not directly related to this article, please post a question in the product-specific forum

Summary

How to manage your Family Portal Account Settings?

 

Solution

When you log on to the Family Portal, you will see a Home button and a My Account option in the top right corner. Clicking Home will bring you back to the student information screen. Hovering your mouse over My Account will provide you with options to do the following:

 

  • Update Profile
  • Change Password
  • Add Student
  • Logout


Update Profile

Screen Shot 2019-01-08 at 1.59.34 PM.png

When you click Update Profile, you will be brought to a page where you can add or edit your First Name, Last Name, and Phone Number. You won't be able to edit your email address as this needs to stay constant as your log-in credentials.  

 

editbutton.png

If you would like to edit any information other than your email address, click the blue Edit button.

 

udpate.png

 

Make your changes, then click the blue Update button. 

 

 

Add Student

The Add More Students to Your Family Portal Account article will guide you with the steps.

 

 

Change Password

Screen Shot 2019-01-04 at 2.02.45 PM.png

When you click Change Password, you will be brought to a screen that asks you to enter your current password, enter your new password, and confirm your new password. Your new password must be at least 8 characters long.

 

restp.png

 

When you have entered this information, click Reset Password. 

 

 

Logout

Clicking Logout will close your account and bring you back to the Family Portal log-in screen. 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource
  • Comment directly on this article to request clarification or share feedback about the content of the article
  • For other questions, not directly related to this article, please post a question in the product-specific forum
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Last update:
‎07-06-2022 09:54 AM
Updated by:
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