Summary
How to manage your Family Portal Account Settings?
Solution
When you log on to the Family Portal, you will see a Home button and a My Account option in the top right corner. Clicking Home will bring you back to the student information screen. Hovering your mouse over My Account will provide you with options to do the following:
- Update Profile
- Change Password
- Add Student
- Logout
Update Profile
When you click Update Profile, you will be brought to a page where you can add or edit your First Name, Last Name, and Phone Number. You won't be able to edit your email address as this needs to stay constant as your log-in credentials.
If you would like to edit any information other than your email address, click the blue Edit button.
Make your changes, then click the blue Update button.
Add Student
The Add More Students to Your Family Portal Account article will guide you with the steps.
Change Password
When you click Change Password, you will be brought to a screen that asks you to enter your current password, enter your new password, and confirm your new password. Your new password must be at least 8 characters long.
When you have entered this information, click Reset Password.
Logout
Clicking Logout will close your account and bring you back to the Family Portal log-in screen.
- Kudo this article if you found it helpful. It will help others find this resource
- Comment directly on this article to request clarification or share feedback about the content of the article
- For other questions, not directly related to this article, please post a question in the product-specific forum
