Help

Q&A: Unable to Complete a Form

Question

Why can't users complete or fill out a form?

Answer

There are a few reasons why a respondent might not be able to complete a form. Here are some of the most common.

 

The form is being edited.

  • In this case, the respondent will be redirected to a temporary page and invited to leave their email address to receive a notification when the form is available.

 

The form has passed the response cutoff date.

  • In this case, the respondent will see a notification indicating that the cutoff date has passed, and no further responses may be submitted.

 

The respondent missed at least one required field.

  • In this case, a notification banner will display at the bottom of the form indicating the number of fields missed. Clicking on this notification will bring the respondent to the missing field.

 

The form has been closed or archived.

  • In this case, the respondent will see a notification indicating that the form is no longer accepting responses.

 

A required ticket is sold out.

  • In this case, the respondent will see a notification on the ticket selection page that a ticket is required to proceed and no further tickets are available for purchase.

     

     

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Question

Why can't users complete or fill out a form?

Answer

There are a few reasons why a respondent might not be able to complete a form. Here are some of the most common.

 

The form is being edited.

  • In this case, the respondent will be redirected to a temporary page and invited to leave their email address to receive a notification when the form is available.

 

The form has passed the response cutoff date.

  • In this case, the respondent will see a notification indicating that the cutoff date has passed, and no further responses may be submitted.

 

The respondent missed at least one required field.

  • In this case, a notification banner will display at the bottom of the form indicating the number of fields missed. Clicking on this notification will bring the respondent to the missing field.

 

The form has been closed or archived.

  • In this case, the respondent will see a notification indicating that the form is no longer accepting responses.

 

A required ticket is sold out.

  • In this case, the respondent will see a notification on the ticket selection page that a ticket is required to proceed and no further tickets are available for purchase.

     

     

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Question

Why can't users complete or fill out a form?

Answer

There are a few reasons why a respondent might not be able to complete a form. Here are some of the most common.

 

The form is being edited.

  • In this case, the respondent will be redirected to a temporary page and invited to leave their email address to receive a notification when the form is available.

 

The form has passed the response cutoff date.

  • In this case, the respondent will see a notification indicating that the cutoff date has passed, and no further responses may be submitted.

 

The respondent missed at least one required field.

  • In this case, a notification banner will display at the bottom of the form indicating the number of fields missed. Clicking on this notification will bring the respondent to the missing field.

 

The form has been closed or archived.

  • In this case, the respondent will see a notification indicating that the form is no longer accepting responses.

 

A required ticket is sold out.

  • In this case, the respondent will see a notification on the ticket selection page that a ticket is required to proceed and no further tickets are available for purchase.

     

     

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Version history
Last update:
‎12-15-2023 02:50 PM
Updated by:
Contributors
Labels (1)