Q&A: If I am not able to find my active product on drop down list, whom should I connect with?

[#1]

Summary

If you don’t see all your products listed in the drop-down menu when creating a support case, this article explains who to contact for assistance.

Question

While raising a support case in the Community Portal, I can’t find my active product in the drop-down list. Who should I contact?

Answer

If you are unable to find your active product in the drop-down list when submitting a support case, please complete the Customer Support Operations Request Form. A member of the Support Operations team will review your request and assist you further.

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• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#2]

Summary

If you don’t see all your products listed in the drop-down menu when creating a support case, this article explains who to contact for assistance.

Question

While raising a support case in the Community Portal, I can’t find my active product in the drop-down list. Who should I contact?

Answer

If you are unable to find your active product in the drop-down list when submitting a support case, please complete the Customer Support Operations Request Form. A member of the Support Operations team will review your request and assist you further.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

If you don’t see all your products listed in the drop-down menu when creating a support case, this article explains who to contact for assistance.

Question

While raising a support case in the Community Portal, I can’t find my active product in the drop-down list. Who should I contact?

Answer

If you are unable to find your active product in the drop-down list when submitting a support case, please complete the Customer Support Operations Request Form. A member of the Support Operations team will review your request and assist you further.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.