SSO is not working

[TBar]

We received this message when trying to log in via SSO to SchoolMessenger.

Invalid customer URL. Please check the web address and try again.

How do we resolve this?

[CathyL13]

Looks like we are all down.  There is another thread addressing it.  No word from SchoolMessenger yet.

[CindyOp]

Hi @TBar @CathyL13 

Thank you for reaching out to the PowerSchool Community. 

There are some current performance issues with SchoolMessenger Communicate at this time.

PowerSchool has a product status site available which provides the status of all PowerSchool products.

I recommend subscribing to the updates on this site to receive email notice of performance issue or outages.