Description
- I am trying to login to my InfoSnap account but I’ve forgotten the email address I used.
Audience
- Have you already used InfoSnap account to complete a form?
- Have you created an InfoSnap account in the past?
- Do you have multiple email addresses and are unsure which email you used to create your account?
Resolution steps
- At this time there is no “Forgot Email Address?” button.
- Clicking the “Forgot password?” button will require entering in an email address.
- You can use the “Forgot password?” button to see which email address you used.
- If you enter an email that is associated with an InfoSnap account, you will be taken Step 2 of the password recovery process.
- If you see Step 2, you have found an account with your email address.
- Return to the Sign In page
- Enter your verified Email
- Sign in to your account
Still Not Working?
- If you have forgotten your password, please review the Forgot Password article.
- If you do not have an InfoSnap account, and would like to create one, learn how by reviewing the How Do I Create an Account article.
For additional support, please connect with us via Live Assist or send us an email through the following link: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat
