PowerSchool Mobile Connecting with Support

[#1]

Summary

this article will detail who to reach out to if you need support for your PowerSchool Mobile App. In most cases you will need to reach out to your individual district or school for help. 

Details

Please note that Schools/Districts manage their own data and settings for the Parent/Student PowerSchool Portals.

Please contact your school/district for any issues you are experiencing and if unable to resolve they will work directly with PowerSchool to resolve as needed.

Common issues it would be recommended you should reach out to your school or district:

1. Student data (GPA, Grades, Schedule, Assignment, etc.)
2. Login Issues
3. Unable to Connect Error
4. Schedule Appointment
5. Push Notifications
6. Account Disabled
7. Connection Not Trusted Error
8. Problem Syncing Error
9. Payments/Fee's
10. Student ID
11. Attendance
12. District ID
13. Access to Report Cards
14. Changing preferences/email

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[RosaS3]

PowerSchool app error when parent trying to log in A parent sent me this error message.  She tried to uninstall and reinstall the app without success. The app is working fine on my phone.  What else should she try?

[CindyF1]

How do you address the Connection is Not Trusted message on the app?

[#4]

Summary

this article will detail who to reach out to if you need support for your PowerSchool Mobile App. In most cases you will need to reach out to your individual district or school for help. 

Details

Please note that Schools/Districts manage their own data and settings for the Parent/Student PowerSchool Portals.

Please contact your school/district for any issues you are experiencing and if unable to resolve they will work directly with PowerSchool to resolve as needed.

Common issues it would be recommended you should reach out to your school or district:

1. Student data (GPA, Grades, Schedule, Assignment, etc.)
2. Login Issues
3. Unable to Connect Error
4. Schedule Appointment
5. Push Notifications
6. Account Disabled
7. Connection Not Trusted Error
8. Problem Syncing Error
9. Payments/Fee's
10. Student ID
11. Attendance
12. District ID
13. Access to Report Cards
14. Changing preferences/email

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#5]

Summary

this article will detail who to reach out to if you need support for your PowerSchool Mobile App. In most cases you will need to reach out to your individual district or school for help. 

Details

Please note that Schools/Districts manage their own data and settings for the Parent/Student PowerSchool Portals.

Please contact your school/district for any issues you are experiencing and if unable to resolve they will work directly with PowerSchool to resolve as needed.

Common issues it would be recommended you should reach out to your school or district:

1. Student data (GPA, Grades, Schedule, Assignment, etc.)
2. Login Issues
3. Unable to Connect Error
4. Schedule Appointment
5. Push Notifications
6. Account Disabled
7. Connection Not Trusted Error
8. Problem Syncing Error
9. Payments/Fee's
10. Student ID
11. Attendance
12. District ID
13. Access to Report Cards
14. Changing preferences/email

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.