Help

Troubleshoot: Payment Issues

Issue

  • I am working on my form but I cannot move past the payment page.
  • I am unable to move forward because of a payment issue.

 

Audience

  • Are you unable to complete a form because of an issue involving payment?
  • Are you trying to pay a fee on your form and encountering an error message?

 

Resolution steps

  • If you are having difficulty making an online payment, see if there is an offline payment method you can select that will allow you to submit your form.
  • If you have any issues related to payment, please contact your district office for further assistance.

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Issue

  • I am working on my form but I cannot move past the payment page.
  • I am unable to move forward because of a payment issue.

 

Audience

  • Are you unable to complete a form because of an issue involving payment?
  • Are you trying to pay a fee on your form and encountering an error message?

 

Resolution steps

  • If you are having difficulty making an online payment, see if there is an offline payment method you can select that will allow you to submit your form.
  • If you have any issues related to payment, please contact your district office for further assistance.

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Issue

  • I am working on my form but I cannot move past the payment page.
  • I am unable to move forward because of a payment issue.

 

Audience

  • Are you unable to complete a form because of an issue involving payment?
  • Are you trying to pay a fee on your form and encountering an error message?

 

Resolution steps

  • If you are having difficulty making an online payment, see if there is an offline payment method you can select that will allow you to submit your form.
  • If you have any issues related to payment, please contact your district office for further assistance.

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Last reviewed:i
  01-01-2024 06:26 AM
Version history
Last update:
‎08-20-2024 07:37 AM
Updated by:
Labels (2)