Hi! @samemiliamom,
If the registration form has already been submitted or if you are trying to change information on a form, but there’s a gray box over that field, you will not be able to edit that information on the form yourself. We have great articles on editing the information on the form, I recommend reviewing the Editing a Submitted form and Read-Only Fields information can’t be changed articles in the community.
Muskan Sehar
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
